Terms and Conditions

Terms and Conditions

  1. Guarantee/Warranty/Liability
    Salads should be consumed on or before the dates specified in the packaging. It is best to consume the salads within twenty four hours from receipt. Otherwise, the same should be kept refrigerated prior to consumption.

Please follow ambient temperature life of salads:

With dressing NOT mixed - 1.5 hours

With dressing mixed in - 30 minutes

  1. Cancellation
    Considering the perishable nature of the product, orders are considered final unless the same is cancelled or delivery thereof is rescheduled for causes not attributable to the customer.Cancellation or request for rescheduling should be conveyed at least three days before the first delivery sought to be suspended.
  1. Change to terms
    Terms and conditions of product sale or delivery may vary without prior notice
  1. Allergies/Special Dietary Needs/ Medical Conditions
    Ingredients per salad are posted in the website. Please check before ordering. Please advise us of any allergy to foods as you order so we could remove the identified ingredient. Isabel is not liable for allergies or other medical conditions suffered resulting from the failure to disclose the stated information.
  1. Deliveries

        • Payment Cut-off For Subscription – Payment cutoff for subscription orders is set on Sunday at 12NN. For payments made after cutoff, subscriptions would be effective on the Monday immediately succeeding the following week.
        • Payment Cut-off For Personalized Order – Payment cutoff for next day deliveries is at 3PM of the day immediately preceding the first delivery (12NN for Sundays). If payment is not made before cutoff, the order will be automatically cancelled.
        • Delivery Time – All Deliveries are made between, 8AM-1PM. There is no guaranteed time for deliveries.
        • Personal Choice – Deliveries will depend on date selected on when the particular salad is available.
        • M-W-F Subscription – Deliveries are every Monday, Wednesday and Friday for one (1) or two (2) consecutive weeks. Subscriptions would be effective on the dates selected following the placement of orders provided that the same was paid for before Sunday 12NN
        • Mon-Fri Subscription – Deliveries are from Monday to Friday. Subscriptions would be effective on the dates selected following the placement of orders provided that the same was paid for before Sunday 12NN
        • Delivery to Condominiums Deliveries should be picked up at the lobby.
        • All deposit slips scan or screenshots should be emailed before cut-off.

    Uncontrollable events

    Force Majeure

    Isabel reserves the right to cancel shipment and collection of money upon occurrence of events which cannot be foreseen or those which can be foreseen but cannot be avoided.

  1. Payment
    Payment Method:
    We accept payments via Cash on Delivery, paypal and bank deposits.Payment Cut-off (for subscription):Payments made for current week will be for deliveries the following week. Payment cut-off is every Sunday at 12NN. Payments made after these will be scheduled the week after next.Payment Cut-off (for personalized):Payment cutoff for next day deliveries is at 3PM of the day immediately preceding the first delivery (12NN for Sundays)000. If payment is not made before cutoff, the order will be automatically cancelled.
  2.  Price Change: Prices may change without prior notice.
  3. Holiday Schedule:If a subscription day falls into a holiday. We will deliver the salad for that day on the preceding delivery day. We sometimes deliver on holidays, please viber or email us for confirmation